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Table 3 Weighted influence of each criterion

From: Use of hybrid MCDM model in evaluation for cloud service application improvement

Dimensions/criteria r i d i ri + di ri − di
Perceptual characteristics (D1) 0.614 0.592 1.207 0.022
 Entertainment (C11) 0.511 1.017 1.528 − 0.507
 Socialization (C12) 0.877 0.682 1.558 0.195
 Information (C13) 0.928 0.808 1.736 0.120
 Work (C14) 0.835 0.644 1.479 0.192
Added characteristics (D2) 0.588 0.647 1.236 − 0.059
 After-sales service (C21) 0.980 0.628 1.608 0.353
 Brand (C22) 0.943 0.596 1.539 0.348
 Safety (C23) 0.537 0.970 1.507 − 0.434
 Costs (C24) 0.793 1.059 1.852 − 0.267
Software characteristics (D3) 0.626 0.590 1.216 0.037
 Convenience and usefulness (C31) 0.876 0.634 1.510 0.242
 Easy to use (C32) 0.905 0.822 1.727 0.082
 High-speed computing (C33) 0.524 1.057 1.580 − 0.533
 Rich content (C34) 0.899 0.690 1.589 0.208
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