From: Use of hybrid MCDM model in evaluation for cloud service application improvement
Dimensions/criteria | r i | d i | ri + di | ri − di |
---|---|---|---|---|
Perceptual characteristics (D1) | 0.614 | 0.592 | 1.207 | 0.022 |
 Entertainment (C11) | 0.511 | 1.017 | 1.528 | − 0.507 |
 Socialization (C12) | 0.877 | 0.682 | 1.558 | 0.195 |
 Information (C13) | 0.928 | 0.808 | 1.736 | 0.120 |
 Work (C14) | 0.835 | 0.644 | 1.479 | 0.192 |
Added characteristics (D2) | 0.588 | 0.647 | 1.236 | − 0.059 |
 After-sales service (C21) | 0.980 | 0.628 | 1.608 | 0.353 |
 Brand (C22) | 0.943 | 0.596 | 1.539 | 0.348 |
 Safety (C23) | 0.537 | 0.970 | 1.507 | − 0.434 |
 Costs (C24) | 0.793 | 1.059 | 1.852 | − 0.267 |
Software characteristics (D3) | 0.626 | 0.590 | 1.216 | 0.037 |
 Convenience and usefulness (C31) | 0.876 | 0.634 | 1.510 | 0.242 |
 Easy to use (C32) | 0.905 | 0.822 | 1.727 | 0.082 |
 High-speed computing (C33) | 0.524 | 1.057 | 1.580 | − 0.533 |
 Rich content (C34) | 0.899 | 0.690 | 1.589 | 0.208 |