Table 4 Evaluation of the research performance of the VIKOR method
From: Use of hybrid MCDM model in evaluation for cloud service application improvement
Dimension/criteria | Local weight (based on DANP) | Global weight (based on DANP) | Performance | GAP |
|---|---|---|---|---|
Perceptual characteristics (D1) | 0.324 | Â | 7.801 | 0.220 |
 Entertainment (C11) | 0.303 | 0.098 | 6.600 | 0.340 |
 Socialization (C12) | 0.223 | 0.072 | 8.550 | 0.145 |
 Information (C13) | 0.283 | 0.092 | 7.550 | 0.245 |
 Work (C14) | 0.191 | 0.062 | 9.200 | 0.080 |
Added characteristics (D2) | 0.353 | Â | 7.635 | 0.236 |
 After-sales service (C21) | 0.203 | 0.072 | 8.350 | 0.165 |
 Brand (C22) | 0.180 | 0.064 | 9.350 | 0.065 |
 Safety (C23) | 0.278 | 0.098 | 6.350 | 0.365 |
 Costs (C24) | 0.339 | 0.120 | 7.350 | 0.265 |
Software characteristics (D3) | 0.323 | Â | 7.111 | 0.289 |
 Convenience and usefulness (C31) | 0.186 | 0.060 | 9.000 | 0.100 |
 Easy to use (C32) | 0.284 | 0.092 | 6.800 | 0.320 |
 High-speed computing (C33) | 0.305 | 0.098 | 6.000 | 0.400 |
 Rich content (C34) | 0.225 | 0.073 | 7.450 | 0.255 |
 Total performance |  |  | 7.520 |  |
 Total gap |  |  |  | 0.248 |