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Table 4 Evaluation of the research performance of the VIKOR method

From: Use of hybrid MCDM model in evaluation for cloud service application improvement

Dimension/criteria Local weight (based on DANP) Global weight (based on DANP) Performance GAP
Perceptual characteristics (D1) 0.324   7.801 0.220
 Entertainment (C11) 0.303 0.098 6.600 0.340
 Socialization (C12) 0.223 0.072 8.550 0.145
 Information (C13) 0.283 0.092 7.550 0.245
 Work (C14) 0.191 0.062 9.200 0.080
Added characteristics (D2) 0.353   7.635 0.236
 After-sales service (C21) 0.203 0.072 8.350 0.165
 Brand (C22) 0.180 0.064 9.350 0.065
 Safety (C23) 0.278 0.098 6.350 0.365
 Costs (C24) 0.339 0.120 7.350 0.265
Software characteristics (D3) 0.323   7.111 0.289
 Convenience and usefulness (C31) 0.186 0.060 9.000 0.100
 Easy to use (C32) 0.284 0.092 6.800 0.320
 High-speed computing (C33) 0.305 0.098 6.000 0.400
 Rich content (C34) 0.225 0.073 7.450 0.255
 Total performance    7.520  
 Total gap     0.248
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